OUR QUALITY AND FOOD SAFETY POLICY

Our primary goal is to act with an awareness that values customer satisfaction, quality, food safety, the environment, and people, in order to become a reputable and trusted brand that holds a leading position in our sector. We aim to reduce waste and food losses (scrap, overtime, breakdowns, waste materials, urgent tasks, excessive expenses, errors, returns, work accidents, complaints, inventory levels, and waiting times).

In this regard, at our ANKA MAKINE facility where we produce acacia gum additives, we conduct production using qualified, functional, and advanced technologies, utilizing our resources in the most efficient manner.

For this purpose, we:

• Improve our working methods and environment,
• Contribute to recycling and prevent environmental pollution by using global resources (water, electricity, etc.) in the most efficient way during our production and services, and protect the environment,
• Ensure product safety and quality,
• Comply with legal and regulatory requirements,
• Meet the needs and expectations of our stakeholders,
• Maintain effective internal and external communication,
• Protect the social rights of our employees,
• Procure necessary raw materials from reliable suppliers who guarantee that there is no risk of adulteration or counterfeiting,
• Take all measures to prevent any risks (such as sabotage) that could affect our product safety,
• Prioritize meeting our customers’ demands and expectations to ensure customer satisfaction.

We maintain food safety and quality culture at every level of our facility as a behavioral principle and continuously improve it.